The promoter dashboard

A tour of the promoter dashboard: events, campaigns, audience, earnings, share links, and analytics.

For: Promoters

The promoter dashboard is your home base for everything you promote on NextSet. From here you can track every event you're working, run marketing campaigns, watch your audience grow, and see what you've earned — all in one place.

Finding your dashboard

When you sign in with a promoter account, NextSet sends you to one of two places depending on how your account is set up:

  • Dedicated promoter dashboard at /dashboard/promoter — this is the full standalone experience with its own sidebar, designed specifically for promoters. You get three collapsible sections in the left nav: Events, Marketing, and Account.
  • Promoter section inside the fan dashboard at /dashboard/fan — if your account is also a fan account, a Promoter section appears at the bottom of the fan sidebar. It has the same pages, just reached from a different sidebar.

Both surfaces give you the same tools. Use whichever one your account shows — you don't need to do anything differently.

The stats bar

At the top of the dashboard, four cards give you a quick read on your performance:

Card What it shows
Total Earnings Commission earned across all promoted events
Tickets Sold Total tickets sold through your promotions
Active Events Events that are upcoming and still in play
Promoter Rating Your average rating from venues and the platform

These numbers pull from live data, so they reflect your latest activity.

The Promoted Events panel lists every event you're currently working. For each event you can see:

  • Event name and venue
  • Tickets sold vs. total capacity
  • Commission earned so far
  • Status badge — Upcoming, Live, or Completed

Tap any row to go straight to that event's public page. Use View all to open the full events list at /dashboard/promoter/events.

If you haven't promoted any events yet, the panel shows an empty state with a Find Events button that takes you to the browse screen.

Marketing campaigns

The Campaigns panel sits beside the events list. Each campaign shows its reach, click count, and conversions (ticket sales directly attributed to that campaign), so you can see which efforts are actually moving tickets.

Use New Campaign to create a campaign linked to a specific event. You can also manage campaigns in depth from Marketing → Campaigns in the sidebar.

Quick actions

Below the two main panels, a row of shortcuts gets you where you need to go fast:

  • Browse Events — find new events looking for promotion
  • Promo Links — manage your personalised share links
  • Analytics — view audience and performance data in detail
  • Earnings — see your commission breakdown

The sidebar in detail

The dedicated promoter dashboard groups navigation into three sections:

Events

  • Dashboard — the home page described above
  • My Events — full list of events you're promoting
  • Find Events — browse events that need a promoter
  • Earnings — commission history and totals

Marketing

  • Campaigns — create and track promotional campaigns
  • Analytics — performance charts across all events
  • Audience — who your promotions are reaching
  • Share Links — your personalised affiliate links for each event

Account

  • Profile — your public promoter profile
  • Messages — conversations with venues and organisers
  • Settings — account preferences

Every event you promote can have its own unique share link. When someone buys a ticket through your link, that sale is attributed to your campaign so your commission and analytics stay accurate. Find and copy your links from Marketing → Share Links.

Earnings

The Earnings page breaks down your commission by event. You can see how much each event has earned you and your running total. NextSet tracks commission on ticket face value.

Common problems

I signed in but landed on the fan dashboard, not the promoter dashboard. This is normal if your account has the fan role as its primary role. Look for a Promoter section near the bottom of the left sidebar — your promoter pages are in there. If you don't see it at all, the promoter feature may not yet be enabled on your account; contact support to confirm your promoter access.

The Promoter section doesn't appear in my fan dashboard sidebar. The promoter feature requires both the promoter role on your account and the feature to be switched on. If your role is correct but the section is still missing, reach out to support.

My tickets sold count looks wrong. Sales attributed to your promoter account are tied to your share links. If you shared an event without using your personalised link, those sales won't appear in your dashboard. Always use the link from Share Links when promoting an event.

The campaigns panel is empty but I know I have active campaigns. Try a hard refresh of the page. Campaigns load from the same API as events; a temporary hiccup occasionally causes one panel to load before the other.

I can see two promoter dashboards — which one should I use? Either one works — they show the same data. The dedicated dashboard at /dashboard/promoter gives you a promoter-focused sidebar; the section inside your fan dashboard keeps everything under one login. Use whichever feels more natural.