Tours and merch

Your band dashboard gives you two tools to grow your presence beyond any single show: a tour planner to keep all your upcoming dates organized in one place, and a merch store so fans can buy from you directly. Here's how to use both.

Planning a tour

A tour in NextSet is a named collection of stops — venues, cities, dates, and ticket links — that you manage from one screen. Once you have a tour set up, all your dates live in one place instead of scattered across emails or spreadsheets.

Create a tour

1. In your band dashboard, go to Tours under the TOURS section in the sidebar.
2. Click New Tour.
3. Type a tour name — for example, "Summer 2026 Western Canada" — and press Create (or hit Enter).

Your new tour opens automatically, ready for stops.

Add stops

Each stop is a single show on the tour. For each one you can record:

• Venue name (required)
• City (required)
• Province or state
• Date (required)
• Show time — for example, 8:00 PM
• Ticket URL — paste a link to wherever fans buy tickets

To add a stop, expand the tour by clicking its row, then click Add Stop. Fill in the details and click Add Stop to confirm. Repeat for each date on the tour.

The stops are listed in the order you add them. Past shows are automatically faded out so you can see at a glance which dates are still ahead of you.

Tour statuses

Each tour has a status that updates automatically:

Status	What it means
Draft	Just created, no stops yet or dates in the future
Upcoming	Has stops scheduled ahead
Active	Currently on the road (dates in progress)
Completed	All stops are in the past

Edit and remove stops

• To remove a stop, hover over it and click the trash icon on the right.
• To delete the whole tour, expand it and click Delete Tour at the bottom. This removes all stops — you'll be asked to confirm first.

Ticket links

If your tickets are sold elsewhere (Eventbrite, a venue box office, your own site), paste the URL when you add or edit a stop. The external link icon appears on that stop so you can jump straight to the ticket page.

Setting up merch

Your merch store lets fans buy items — T-shirts, hoodies, prints, and more — associated with your band. Products you add appear in your store and can be linked from your public band profile.

Add a product

1. In your band dashboard, go to Products under the MERCH section in the sidebar.
2. Click Add Product to list a new item.
3. Set the product name and price, then save.

Your dashboard shows three summary numbers: total products, total revenue, and total items sold.

View sales

The Sales link next to Merchandise shows a breakdown of orders by day, week, month, and all time, with a line-item list of every purchase including product name, buyer, date, quantity, and order total.

How fulfilment works

Merch is fulfilled through our print partner. When a fan places an order, the item is printed and shipped directly to them — you don't hold stock or pack boxes. Your job is to set up the products and set your prices; our partner handles production and delivery.

Because orders go through a third-party print pipeline, you don't have a way to manually override or re-route a specific shipment from your dashboard. If a fan contacts you about a problem with their order, see the Common problems section below.

Common problems

I created a tour but it still shows "Draft." A tour needs at least one future stop before it moves to Upcoming. Add your first stop with a date that's still ahead of today.

A stop shows as faded/greyed out. Past stops are automatically dimmed once their date has passed. This is just a visual cue — the data is still there and the stop hasn't been deleted.

I can't see a ticket link on a stop. The external link icon only appears when a ticket URL has been entered for that stop. Expand the tour, hover over the stop, and check whether a URL was saved. If not, remove the stop and re-add it with the ticket URL included.

A fan is asking about a merch order — it hasn't arrived or something is wrong with it. Because orders are fulfilled by our print partner, delivery problems (wrong size, damaged item, lost shipment) need to go through the fulfilment pipeline. Ask the fan to email support@nextset.ca with their order details. Our team can follow up with the print partner on their behalf. You won't be able to look up or modify individual orders from your dashboard.

My merch revenue shows $0 even though I know something sold. Sales numbers update after orders are confirmed and processed. If a purchase was very recent, give it a few minutes and refresh the page. If the discrepancy persists, contact support.

I deleted a tour stop by accident. Deleted stops can't be recovered from the dashboard. You'll need to re-add the stop manually with the same venue, city, date, and ticket URL.